Composite Deck FAQ

Yes, Upgryd is fully licensed and insured, ensuring that your project is protected and handled by certified professionals.

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Yes. We prepare the HOA paperwork, have a licensed architect draw the plans, submit the township permit and coordinate every inspection.

Eastern Pennsylvania across Lehigh, Northampton, Berks, Carbon, Monroe and Bucks counties, and New Jersey roughly north of I-195. Each town we build in has its own page under Service Areas.

Just bring your ideas and your goals for the space. We’ll guide you through the planning process, so no other preparation is required.

We specialize in new composite deck construction, deck resurfacing, and covered structures, including roofs over decks, screened porches and pergolas.

Not at all. Our team can help you develop a design based on your preferences and needs. We’re here to guide you through the entire planning process.

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Starting is easy. Simply click any Get Started button to schedule a free consultation, where we’ll discuss your vision, answer any questions, and create a customized proposal for your project.

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No, the initial consultation is free. It’s our way of helping you explore options and determine if Upgryd is the right fit for your project.

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We measure, talk through the design, show you material samples and give you a ballpark range before you decide anything. A formal proposal with line-item pricing follows.

Projects start at $10,000, and most land between $15,000 and $45,000. Size, height off the ground, framing condition, railing, covered structures and the board you choose set the final number, and every proposal itemizes them. See what sets the price.

Yes, through HFS Financial and Hearth. Pre-qualification is a soft credit check with no impact on your score, and Hearth offers 0% interest for up to 18 months depending on your qualification.

Yes, severe weather can cause minor delays, but our team is experienced in adjusting schedules to stay as close to the original timeline as possible.

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Plan on drawings taking 1 to 2 weeks and the township permit taking 4 to 8 weeks, then 1 to 3 weeks of installation for a new build. A resurface takes about 4 weeks from signed contract to finished deck.

Our process includes consultation, design and material selection, planning and permitting, installation, and a final walkthrough to ensure everything meets your satisfaction.

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A dedicated project manager oversees your entire project and keeps you informed at each stage, from scheduling to installation, ensuring a smooth and efficient process.

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Independent subcontractors who are licensed and carry their own workers’ compensation do the installation. Upgryd handles design, materials, permits, scheduling, project management, warranty and every client conversation.

Absolutely. We offer a range of customization options, from decking colors and styles to railing, lighting, and accessories, so your project reflects your unique taste.

Yes, we offer a variety of eco-friendly and low-maintenance materials, including composite decking and weather-resistant finishes designed for long-lasting durability.

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Our experts guide you through the selection process, explaining each material’s benefits and helping you choose options that fit your style, budget, and functional needs.

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We install composite decking from Deckorators, Trex and TimberTech, frame every deck with #1 grade pressure-treated lumber, and roof covered structures with shingles from GAF, Owens Corning and other premium brands matched to your home.

A resurface keeps your existing frame, brings it up to code, and replaces the boards and railings with new composite. A new deck is a full build on new footings and a new frame. Resurfaces run $10,000 to $50,000 depending on how much framing needs rebuilding.

Deckorators is our preferred line and most of what we install, alongside Trex and TimberTech. We choose the board with you based on color, budget and how the deck will be used, and we frame every deck with #1 grade pressure-treated lumber.

Yes, all materials we use come with manufacturer warranties that vary by brand. We’ll provide full warranty details for each material in your project proposal.

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25 years. Upgryd backs its workmanship with a 25-year limited labor warranty, and the material manufacturer’s own warranty covers the boards separately. Your proposal states the exact terms for the material you choose.

If you experience any issues post-installation, simply contact our support team. We stand behind our work and are here to address any concerns that may arise.

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You can complete a warranty claim here: upgryd.com/warranty-claim

It is a 25-year limited labor warranty on Upgryd workmanship, and the material manufacturer’s own warranty covers the boards. The exact terms for the material you choose are written in your proposal, and the claim form is at upgryd.com/warranty-claim.